Latest News
SmartSpeak Featured in Australian Financial Review
The frantic pre-final rush prompted the AFL to implement voice recognition technology, writes Jeanne-Vida Douglas. Read more.
Exhibiting @ Genesys G-Force 2008
Both SmartSpeak & RightNow Technologies Inc. (RNOW NASDAQ) exhibited at Genesys G-Force 2008, in Melbourne Australia this August. Michael Bishop -Managing Director of SmartSpeak, and Brett Waters - VP Asia Pacific South - RightNow, announced a recent partnership to offer a fully-hosted contact centre solution.'Call Centre in a Cloud'.
Privacy Policy
SmartSpeak - Sophisticated Speech Made Simple is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the SmartSpeak - Sophisticated Speech Made Simple Web site and governs data collection and usage. By using the SmartSpeak - Sophisticated Speech Made Simple website, you consent to the data practices described in this statement.
Collection of your Personal Information
SmartSpeak - Sophisticated Speech Made Simple collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. SmartSpeak - Sophisticated Speech Made Simple also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by SmartSpeak - Sophisticated Speech Made Simple. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by SmartSpeak - Sophisticated Speech Made Simple for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SmartSpeak - Sophisticated Speech Made Simple Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SmartSpeak - Sophisticated Speech Made Simple public message boards, this information may be collected and used by others. Note: SmartSpeak - Sophisticated Speech Made Simple does not read any of your private online communications.
SmartSpeak - Sophisticated Speech Made Simple encourages you to review the privacy statements of Web sites you choose to link to from SmartSpeak - Sophisticated Speech Made Simple so that you can understand how those Web sites collect, use and share your information. SmartSpeak - Sophisticated Speech Made Simple is not responsible for the privacy statements or other content on Web sites outside of the SmartSpeak - Sophisticated Speech Made Simple and SmartSpeak - Sophisticated Speech Made Simple family of Web sites.
Use of your Personal Information
SmartSpeak - Sophisticated Speech Made Simple collects and uses your personal information to operate the SmartSpeak - Sophisticated Speech Made Simple Web site and deliver the services you have requested. SmartSpeak - Sophisticated Speech Made Simple also uses your personally identifiable information to inform you of other products or services available from SmartSpeak - Sophisticated Speech Made Simple and its affiliates. SmartSpeak - Sophisticated Speech Made Simple may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
SmartSpeak - Sophisticated Speech Made Simple does not sell, rent or lease its customer lists to third parties. SmartSpeak - Sophisticated Speech Made Simple may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SmartSpeak - Sophisticated Speech Made Simple may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SmartSpeak - Sophisticated Speech Made Simple, and they are required to maintain the confidentiality of your information.
SmartSpeak - Sophisticated Speech Made Simple does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
SmartSpeak - Sophisticated Speech Made Simple keeps track of the Web sites and pages our customers visit within SmartSpeak - Sophisticated Speech Made Simple, in order to determine what SmartSpeak - Sophisticated Speech Made Simple services are the most popular. This data is used to deliver customized content and advertising within SmartSpeak - Sophisticated Speech Made Simple to customers whose behavior indicates that they are interested in a particular subject area.
SmartSpeak - Sophisticated Speech Made Simple Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SmartSpeak - Sophisticated Speech Made Simple or the site; (b) protect and defend the rights or property of SmartSpeak - Sophisticated Speech Made Simple; and, (c) act under exigent circumstances to protect the personal safety of users of SmartSpeak - Sophisticated Speech Made Simple, or the public.
Use of Cookies
The SmartSpeak - Sophisticated Speech Made Simple Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SmartSpeak - Sophisticated Speech Made Simple pages, or register with SmartSpeak - Sophisticated Speech Made Simple site or services, a cookie helps SmartSpeak - Sophisticated Speech Made Simple to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SmartSpeak - Sophisticated Speech Made Simple Web site, the information you previously provided can be retrieved, so you can easily use the SmartSpeak - Sophisticated Speech Made Simple features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SmartSpeak - Sophisticated Speech Made Simple services or Web sites you visit.
Security of your Personal Information
SmartSpeak - Sophisticated Speech Made Simple secures your personal information from unauthorized access, use or disclosure. SmartSpeak - Sophisticated Speech Made Simple secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
SmartSpeak - Sophisticated Speech Made Simple will occasionally update this Statement of Privacy to reflect company and customer feedback. SmartSpeak - Sophisticated Speech Made Simple encourages you to periodically review this Statement to be informed of how SmartSpeak - Sophisticated Speech Made Simple is protecting your information.
Contact Information
SmartSpeak - Sophisticated Speech Made Simple welcomes your comments regarding this Statement of Privacy. If you believe that SmartSpeak - Sophisticated Speech Made Simple has not adhered to this Statement, please contact SmartSpeak - Sophisticated Speech Made Simple at info@smartspeak.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.